Remote Usage Options (overview)


IDSL offers several options for virtualized, remote desktop, RDP, terminal services, VDI, and thin client environments. We provide software tools and support for all the leading third-party environments.
For customers who are looking for a signature pad compatible with remote environments, view the list of signature pad models specifically designed for this use (these include BSB® and BBSB models).
For complete options, see below:

SigPlus BSB Pad Installer
Our BSB signature pads are the recommended option for Remote Desktop, Citrix, and VDI environments. BSB signature pads can also be used in a local environment.

HSB Pad SigSock
SigSock™ is an interface that allows our HSB® (HID USB) signature pads (pad models ending in HSB-R) to be used in a Citrix or Terminal Server environment.
Essentially, a small client utility is placed on the client computer and run, which collects data from the signature pad as the author signs. From there, the data is sent over to the server (using TCP Ports 47289, 47290, and 47800) where SigPlus® collects it.

Serial Pads
Our serial pads can be plugged into a terminal or fat-client machine, and the COM port on the client mapped via back to a COM port on the server.
Ultimately, through this mapping, a serial pad physically connected to the client is virtually plugged directly into the server's com port. 
A big advantage to this approach is that there are no signature pad drivers required on the client machine, therefore allowing it to be installation-free and maintenance-free.

Serial Pad Models with an External Serial-to-USB Converter 
Our serial pads can also be used in conjunction with a Citrix- or Terminal Server-rated serial-to-USB converter. This would allow the serial pad to ultimately plug into a USB port on the client machine, and a "virtual COM port" created there to be mapped over to the server's COM port.

Serial Pad Models with the Our A-ETH1-1 Serial-Ethernet Converter
We offer a serial-to-ethernet converter that maps a virtual COM port to an IP address. This allows our serial signature pads to be plugged into the network, thereby providing any application running under a remote environment to gain access to the network-connected pad.

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Category: Hardware FAQs | Software
Author: Customer Care